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Your account number is the 11 digit alphanumeric code that is printed by your name and address on the polythene that your subscription copy is sent in. It can also be found on any renewal letters you receive.

If you can't find your account number then please call 0844 322 1237 . Lines are open from 8.00am to 8.00pm (GMT) Monday to Friday. Alternatively you can email your request to whisky@servicehelpline.co.uk remembering to clearly state your name and address.